The Work Orders list displays all work orders assigned to you as a field technician, allowing you to view, search, filter, and access individual work orders to update their status or complete tasks.
Access the Work Orders list
Navigate to the Work Orders section from the main menu to view your assigned work orders. The list displays all work orders with their current status, details, and assignment information.
Navigate: Work Orders
View work order information
The Work Orders list displays key information in columns including:
Work Order Code - Unique identifier for each work order
Work Order Type - Category of work to be performed
Work Order Status - Current status (New, In Progress, Complete, etc.)
Work Package Name - Associated work package
Created Date - When the work order was created
Assigned To User - Technician assigned to the work order
QA Status - Quality assurance status
Search and filter work orders
Use the Search field at the top right to find specific work orders by code, description, or other details. Type keywords to filter the list in real-time.
Use saved views
Select from predefined views using the dropdown menu to quickly filter work orders by common criteria such as status or assignment. The Default View shows all your assigned work orders.
Apply filters
Click the Filter button to access additional filtering options and narrow down the work orders based on specific criteria like date ranges, status, or work type.
Work with individual work orders
Click on any work order row to open the detailed view where you can update status, complete tasks, add notes, and upload photos or documents. Use the checkboxes to select multiple work orders for bulk actions.
Tip: Work orders with different status colors help you quickly identify which ones need immediate attention - new work orders appear in blue, in-progress items in orange, and completed work in green.