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Prefer to follow written steps? Continue reading below.

Before a work order can be marked Complete, the checklist must be 100% filled in. This guide walks you through updating the status and resolving any mandatory field errors.

Click the Work Order Code — From the Work Orders list, click the code of the work order you want to update. This opens the work order detail view.

Open the Status badge — Click the current status badge (e.g. In Progress) at the top of the work order to open the status dropdown.

Select your next stage — Choose the appropriate status. To close the job, select Complete.

Mandatory fields warning — If the checklist is not 100% complete, you will see: "Please complete all mandatory fields." Close the message and return to the Checklist tab to finish filling it in.

Check the completion progress bar — The bar at the top of the checklist shows your percentage complete. All sections must reach 100% before the work order can be completed.

Click Save — Once all mandatory fields are filled, click Save to store your checklist. The progress bar will update to 100%.

Open the Status badge again — Now that the checklist is 100% complete, click the Status badge and select Complete to officially mark the work order as finished.

💡 Tip: Always check the progress bar before attempting to complete a work order. If any mandatory field is missing, the system will block completion until it's resolved.