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Prefer to follow written steps? Continue reading below.

Field Media is where you upload photos, documents, and files captured on-site. Supported file types include images, PDF, Excel, Word, and PowerPoint.

Select the work order — From the Work Orders list, click the Work Order Code to open it.

Click the Media tab — In the tab bar, click Media.

Switch to the Field tab — Click the Field toggle to switch from Reference to the Field Media panel.

Drag and drop a file — Drag a file from your device into the upload area labelled "Drag and drop a file here or click".

Or click to browse — Click the upload area to open your file browser and select your file.

Click Save — Once your file appears in the list, press Save to confirm the upload.

Click the more options icon (⋮) — Click the three-dot icon next to the file.

Select Download — The file saves to your device.

Click the more options icon (⋮) — Click the three-dot icon next to the file you want to remove.

Select Delete — A confirmation dialog will appear.

Confirm deletion — Click Delete to permanently remove the file, then click Save to apply.

💡 Tip: Upload field photos as soon as you complete each section on-site — this keeps the work order record accurate and avoids losing evidence.