A booking schedule is a bookable calendar you share with customers as a link. You set when you are available and what you need to know from them; they pick a time without needing an account. Schedules are created under Schedules → New, and the whole setup is a four-step wizard: Basic Details, Schedule Settings, Booking Page Options, and Communications.

The single most important choice is the Schedule Type, because it decides whether each time slot holds one booking or many.

If you are unsure: choose One To One when double-booking would be a problem, and One To Many when you are really promising a window rather than an exact time.

Go to Schedules. Each card shows its type, how many slots are booked, and links to open or share its booking page.

Each card carries three useful links:

This is what the appointment is and who it belongs to.

This is where you choose the Schedule Type and set your availability. On a One To One schedule you set a start and end time for each day, and colobbo generates the individual appointment times inside that window.

Date Range — Indefinitely into the future keeps the schedule open with no end date. Clear it to set a start and end date, which is how you run a schedule for a fixed campaign or job window.

Choosing One to many changes this step. Availability becomes AM and PM toggles per day rather than start and end times, and options appear that One To One does not have.

Further down step 2 are two settings that quietly prevent most scheduling problems.

This controls what your customer is asked for, and how the booking page reads.

You choose which fields appear — name, email, phone, unit number, whether they own or rent, site access notes, terms and conditions, and a privacy disclaimer — and whether the same person may make more than one booking. You also set the timezone the booking page displays times in, and the message shown when no slots are available, which is worth writing properly because it is what a customer sees when your calendar is full.

Ask for as little as you genuinely need. Every extra required field is another reason for someone to abandon the booking.

The final step sets the reminders that go out before the appointment, by email and by text. These are separate from the booking confirmations, which always send.

Select the schedule from the Schedules list to reopen the same four-step wizard with its current settings. Move between steps using Next and Previous, and select Save when you are done.

Changing a schedule does not disturb bookings already made against it. Narrowing your availability does not cancel appointments that fall outside the new hours, so check existing bookings after a change that reduces your hours.

The Schedule Type can be changed in step 2 of the wizard. Because the two types express availability differently — start and end times against AM and PM windows — review your availability and existing bookings after switching.

The customer receives the confirmation, and so does the person named in Assign to User on step 1. See How to Book, Reschedule, Update or Cancel Your Appointment for what your customers receive at each step.

Use Copy Link or Share on the schedule's card. The link needs no account, so it can go in an email, an SMS or on a website.

Usually one of four things: no days are ticked in step 2, today falls outside the schedule's date range, every slot is already booked, or the schedule is inactive. Use View Booking Page to see exactly what your customer sees.

Yes. A user can be assigned to as many schedules as you like. Their availability is not pooled across schedules, so overlapping hours on two schedules can be booked at the same time.